Frequently Asked Questions
Everything you need to know about your Truck To Trailer orders.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. Expedited options are available at checkout for urgent parts and accessories.
What is your return policy for heavy-duty parts?
We offer a 30-day return policy on most items, provided they are in their original packaging and have not been installed. Please contact support to initiate a return authorization.
Do you offer bulk discounts for fleet owners?
Yes, we provide specialized pricing for fleet managers and high-volume orders. Please reach out to our sales team directly for a custom quote.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's portal to monitor your delivery progress.
Are your parts OEM or aftermarket?
We carry a wide selection of both Original Equipment Manufacturer (OEM) parts and high-quality aftermarket alternatives to ensure you find the right fit for your budget.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For business accounts, we also offer net-30 terms subject to credit approval.